Frequently Asked Questions (FAQs)
We understand that you may have questions before making a purchase. Below are the most common questions we receive, along with clear and direct answers.
1. What is Greatos?
Greatos is a digital product store that provides high-value tools designed to help you grow, think sharper, and take control of your life. We don’t just sell products—we deliver instant, transformative resources with no waiting, no hidden fees, and no distractions.
2. How do I receive my purchased digital product?
Once your payment is confirmed, you will receive an instant download link via email. There’s no shipping, no delays—just immediate access to what you’ve purchased.
3. Do you offer refunds or returns?
No. Since our products are digital and instantly delivered, we do not offer refunds or returns. However, if you experience any issues accessing your product, please contact us at greatosofficial05@gmail.com, and we will assist you.
4. What if I don’t receive my product after purchase?
If you haven’t received an email with your download link:
- Check your spam or junk folder.
- Ensure you used the correct email at checkout.
- If you still can’t find it, contact us at greatosofficial05@gmail.com, and we will resolve it quickly.
5. Can I share or resell the digital products I purchase?
No. All digital products from Greatos are for personal use only. Unauthorized sharing, reselling, or distribution is strictly prohibited and may result in legal action.
6. Do I need special software to use the digital products?
It depends on the product. Some items may require specific software (e.g., PDFs require a reader like Adobe Acrobat, design files may need Photoshop, etc.). Any necessary requirements will be mentioned in the product description.
7. Are my payments secure?
Yes. We use secure and encrypted payment processing, ensuring your payment details remain private and protected. Greatos does not store your payment information.
8. Can I access my purchased product from multiple devices?
Yes, as long as it’s for personal use only. You may download and access your product on different devices, but sharing with others is strictly prohibited.
9. Do you offer support if I have issues with my purchase?
Absolutely. If you encounter any problems, contact us at greatosofficial05@gmail.com, and we will assist you as soon as possible.
10. Is there a Greatos community or Discord server?
Yes, a Greatos Discord community is coming soon! It will be a place to connect, learn, and grow with like-minded people. Stay tuned for the official launch announcement.
Still have questions? Reach out to us anytime at greatosofficial05@gmail.com, and we’ll be happy to assist you.